Reading PeopleNonverbal Communication

The 93% Myth

No, 93% of communication isn't body language and tone

A smile, a wave, a car pulling up. Would you bet tomorrow's train on what that scene seems to promise?

You'll find out

  • The detail a silent scene leaves out
  • Where the famous percentages came from
  • A warmer read and a firmer plan

Why it matters

Keep the feeling of an exchange while checking the exact terms your time and plans depend on.

About 3 min6 interactive slides · 5 questionsLesson 28 · Zone 4

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More in this zone

  1. 29Body LanguageCrossed Arms Don't Mean What You ThinkSometimes it's defensive; often it's cold, comfort or habit
  2. 30GesturesHands That Hide, Hands That ShowYour hands help you think, and help others believe you
  3. 31MimicryMirroring: The Silent YesPeople who like each other start copying each other without noticing
  4. 32Body LanguageWhere the Torso PointsFollow body direction to see where a conversation is opening
  5. 33Body LanguageThe Lip CompressLips that press tight and disappear often mark a moment of stress
  6. 34Facial ExpressionsMicroexpressions: Real but RareA tiny facial change can vanish before you can name it
  7. 35Personal SpacePersonal Space Has Four ZonesStep inside someone's invisible bubble and their body reacts before they do
  8. 36VoiceWhy Deeper Voices Sound Like LeadersIn studies, voters chose lower-pitched voices as stronger leaders