Reading PeopleBody Language

Crossed Arms Don't Mean What You Think

Sometimes it's defensive; often it's cold, comfort or habit

Someone folds their arms, and you quietly drop your question. What useful answer might that first impression have cost you?

You'll find out

  • The story outside the folded arms
  • A surprising puzzle finding
  • A next move based on useful context

Why it matters

Avoid writing people off too early, while taking real objections seriously and protecting your own plans.

About 3 min6 interactive slides · 5 questionsLesson 29 · Zone 4

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